We appreciate that you enjoy our high-quality products and want to ensure you have a rewarding experience with us.
Return Process:
Returns are accepted within 30 days of receipt.
Items must be returned in unused condition with all original labels attached.
Restocking Fee:
A restocking fee of $2.50 per item will be applied for all returns. This fee covers the cost of processing returned items.
Refund Details:
Refunds will be processed to the original method of payment.
We will refund the purchase price minus the original shipping costs and the restocking fee.
Please note that it can take some time for your bank or credit card company to process and post the refund.
Return Shipping:
The customer is responsible for return shipping costs.
We strongly recommend using a trackable shipping service to ensure the safe return of your item.
Exceptions:
Sale items are not eligible for return. All sales are final on these items.
Your satisfaction is our priority, and we hope that your experience with The Mothership continues to be enjoyable. If you have any questions regarding our return policy, please don’t hesitate to contact us.
